Contact Us

Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a casino site we cover? This page tells you how to reach us and what we can (and can't) help with.

How to contact Casino Sites USA

The best way to reach us is by email at [email protected]. We read every message and try to reply within a couple of business days, though busier periods can mean a slightly longer wait. When you write in, it helps to include which casino or page you're asking about, and as much detail as you can about the issue — screenshots are useful if you're reporting something like a broken link or an outdated bonus offer.

What we can help with

• Corrections or updates to a review — bonus terms change often, and we'd rather fix a page fast than leave stale information up
• Questions about how we rank casinos, including why our current top pick, Raging Bull, sits at the top of the list ahead of options like Uptown Aces or Slots of Vegas
• General feedback on the site — what's useful, what's missing, what you'd like to see covered
• Reports of broken links, incorrect offer details, or anything that looks off on a page

What we can't help with

We're an independent review and comparison site, not a casino operator. That means we can't process your deposits or withdrawals, access your player account, resolve a dispute over a bonus you've claimed, or verify your identity for a casino you've signed up with. Those requests need to go directly to the casino's own customer support team — most of the operators we cover, including Raging Bull, Uptown Aces, Ignition and the others listed on this site, offer live chat or email support through their own websites.

Similarly, if you're dealing with a gambling problem or want to set up self-exclusion, deposit limits, or find support services, our Responsible Gambling page is a better starting point — it covers the tools and organisations available to US players who want to keep their gambling in check.

Before you write in about a specific offer

Bonus terms — wagering requirements, expiry dates, game restrictions, maximum withdrawal caps — are set by the casino, not by us, and they can change without much notice. If something in one of our write-ups doesn't match what you're seeing on a casino's site, always treat the casino's own terms and conditions as the final word, and let us know so we can update the page. It genuinely helps other readers.

Want to know more about how we review casinos?

If your question is really about our editorial process — how we rate bonuses, what "editorial rating" means, or why a site made our list at all — you might find the answer already on our About Us page. And if you're after the fine print on how this site itself operates, including disclosures around affiliate links and commercial relationships, that's covered in our Terms and Conditions.

A quick note on commercial relationships

This site may earn a commission when readers sign up with a casino through links on our pages. That relationship never decides where a casino sits in our rankings — ratings are based on the criteria we set out in our reviews, not on who pays the most. If you ever suspect a page has drifted from that, tell us — that's exactly the kind of feedback we want.

Response times and what happens next

Most emails get a reply within a couple of business days. Straightforward corrections tend to be actioned quickly once we've verified the change; broader feedback or suggestions may take a little longer to work through, especially if it involves checking details with several casino sites. We won't always be able to action every request — for example, we can't remove a casino from a ranking simply because a reader had a bad personal experience with it — but we do read and consider everything that comes in.

If you're reaching out for the first time, a simple email with your question or feedback is all it takes. We appreciate readers who take the time to flag issues; it's part of what keeps our reviews of the best online casinos in the US accurate and worth trusting.